Fletcher Jones Imports Service Center

Just finished bringing in my car for service. Dave is my Service Advisor and he is great. He listens to all my complaints and concerns about my car and without a doubt gets everything fixed. He is attentive, friendly and honest. Dave is the best Service Advisor I have ever had.

Austin was extremely helpful & easy to deal with for a last minute issue. He is an amazing service advisor & I would highly recommend him for any maintenance appointments. The staff at the service department are very helpful as well & create a great atmosphere.

Fletcher Jones Service Center is one of the few places I genuinely enjoy visiting—though I’d prefer it not be because my car needs attention! Every time I go, I’m greeted promptly and treated with professionalism. Jolene, my service advisor, is exceptional, and when she’s unavailable, LaRoyne always steps in with the same level of excellence. The loaner car service is top-notch, the cashiers are always friendly and efficient, and Curtis, the Service Manager, is consistently helpful. His assistant, Azalea, keeps everything running smoothly behind the scenes. I also appreciate the comfortable lounge and a fresh cup of coffee while waiting—even if it’s just for a car wash. If I could give 100 s…

I recently had a very positive experience with Mercedes-Benz service at Fletcher Jones Las Vegas. The service advisor was attentive and kept me informed throughout the entire repair process. The work was completed efficiently and to a high standard. I was especially impressed with the quick turnaround time and the professionalism of the technicians. I'd highly recommend this dealership for anyone needing service on their Mercedes-Benz.

The wife and I went in for repairs on a vehicle we owned and ultimately left in the vehicle we needed. The salesman "Ori" took great care of us. Everything went as smoothly as possible. We had a small issue about 2 months in and they kept their word on the repairs and our service rep "David Miller" facilitated things appropriately. Thanks again!